You may return most new, unopened items within 30 days of delivery for a full refund except for liquids, if the return is a result of our error. We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the Domestic 48 States via USPS. Note that there are restrictions on some products, and all products cannot be shipped to international destinations.
When you place an order, we will provide free shipping on totals over $14.99 before tax. Anything less will have a flat rate charge of $5.80 to ship USPS Priority Mail. Buying 2 items usually provides Free Shipping.
Shipping includes Tracking and Insurance.